Welcome to the Depot Maintenance Work Request (DMWR) website.

This site provides the ability to request support for maintenance and performance related issues on both the Conning Officer Virtual Environment Cart (1B18) and any legacy conning officer trainers.

Support is obtained by submitting call tickets (work requests) through this site or by calling the phone support line between 1000 and 1900 EST (EDT during daylight savings time). Requests submitted by phone will have a call ticket created by support staff so instructors can track the status of submitted requests.

All requests received during normal support hours will be acknowledged within 2 hours on the same day. All requests received after normal hours will receive acknowledgement within 2 hours the following business day.